Shop Policies + FAQ
PRE-ORDERSIf you purchase an item with PRE-ORDER in the title, you are securing that item to be manufactured. That item will be shipped in 2-4 weeks as I need to wait for manufacturers to make and ship the item to me. If your order contains in stock items that are NOT pre-orders, they will only ship once the pre-order items are in my hands. So if you want you items sooner, order your in stock items separarely from the pre-order items.
MAIL DELAYS/COVID RESTRICTIONS
Due to the ongoing pandemic, there have been severe delays with the mail service. Allow 1 month for your order to arrive if you are in the United States and 2 months if you are a Canadian/International customer. I will not provide refunds/replacements on orders sent to restricted countries. Please refer to the USPS website before placing an order, to see if your country's mail service has been suspended.
SHIPPING POLICY
*Currently I can only ship stickers internationally. Items like charms/original paintings are only available to US/Canadian customers*
All sticker orders are shipped via letter mail with stamps and comes without any form of tracking. Once orders are dropped off at the post office, I am unable to provide any further assistance with your purchase and you will need to contact your post office.
Orders containing charms/original paintings can only be shipped within the US/Canada and will be shipped using First Class Package with tracking. If your package is marked as 'Delivered' but it has not arrived, you have to check in with your local post office, neighbors, etc. I do not have additional information other than what's provided with USPS tracking, therefore you will have to troubleshoot your package with them here
REFUND POLICY
All purchases made are final. If your order is damaged during transit or isn't correct, please contact me via my store's contact form (no DMs) so I can be sure to replace or refund. I do not provide refunds on lost orders/marked as 'Delivered' or if the customer provides the incorrect address.
PROCESSING TIMES
Orders are packed within 3-10 business days unless there's a backlog of orders or national holiday. Once your item is shipped, you will receive an email confirmation.
RESELLING STICKERS
All stickers are to be purchased for personal use only (ie: not to be resold or made into resin pieces for sale). If my work is sold without a usage agreement contract, legal action will be taken.
FREQUENTLY ASKED QUESTIONS:
Can I put your stickers on my water bottle/car?
Absolutely! All stickers are professionally printed and made of super durable vinyl that can last 1-4 years on smooth/clean surfaces and are UV/waterproof. Please ensure you throughly wash and dry the area before applying the sticker to ensure it has the longest life!
The same does NOT apply to rainbow makers, they are suitable for INDOOR USE ONLY and can be placed on a window - they are not intended to be put on the outside of a window or water bottles as they don't have a permanent adhesive like my other stickers.
Where is the rest of my order? I only got 4 stickers but I ordered 8?
In order to adhere to international letter mail regulations, I can only fit 4-5 stickers in one envelope. If you ordered 8 stickers, they will be split into 2 separate envelopes. They may arrive in your mailbox the same day or a month apart - please be patient.
Can I get a tattoo of your artwork?
Absolutely! If it is for your own personal use and intended to be tattooed on your body. I just ask that you purchase a print of the piece or make a small purchase in my shop to support my work (vs. me charging a design fee). I would LOVE to see photos of your tattoos, so please tag and credit me for the design if you post about them on social media!
***This does not include the rights for tattooers to use my work as tattoo flash and profit off my designs without permission.
Do you do commissions? Can you draw me a tattoo?
First off, let me say how insanely flattered I am that so many of you reach out to me asking me for a custom piece. Unfortunately, my schedule hasn’t permitted me the time to accept any commissions/custom work for the last 4 years since being self-employed. If I do open commissions in the future, I will be sure to announce it on my social media platforms.