Shop Policies + FAQ
MAIL DELAYS/RESTRICTIONSThere have been ongoing mail delays/restrictions since the pandemic so please be understanding of this before placing your order. Allow 1 month for your order to arrive if you are in the United States and 2-3 months if you are a Canadian/International customer. I will not provide refunds/replacements on orders sent to restricted countries. Please refer to the USPS website before placing an order, to see if your country's mail service has been suspended.
SHIPPING POLICY
*Currently I can only ship stickers internationally. Items like prints/original paintings are only available to US customers*
All orders (with the exception of larger paintings) are shipped via letter mail with stamps and comes without any form of tracking. Once orders are dropped off at the post office, I am unable to provide any further assistance with your purchase and you will need to contact your post office.
Larger paintings can only be shipped within the US and will be shipped using First Class Package with tracking. If your package is marked as 'Delivered' but it has not arrived, you have to check in with your local post office, neighbors, etc. I do not have additional information other than what's provided with USPS tracking, therefore you will have to troubleshoot your package with them here
ADDRESS CHANGE/COMBINING ORDERS
Please take your time during checkout and ensure your email and address are correct before confirming payment. If an incorrect address is provided, please use my store's contact form (no DMs) with your order number and correct address within 24 hours and I will do my best to help as your order may already be in transit.
I am no longer accepting requests to combine orders/refund shipping overages when multiple orders are placed by the customer.
DISCOUNT CODE POLICY
I will not honor discount codes that were not used at checkout. Please take your time when purchasing and entering your contact/address details as you can apply your discount code during checkout. If you are requesting a discount code, consider joining my Patreon as my members receive an exclusive discount code.
REFUND POLICY
All purchases are final. If your order is damaged during transit or isn't correct, please contact me via my store's contact form (no DMs) so I can be sure to replace or refund. I do not provide refunds on lost orders/marked as 'Delivered' or if the customer provides the incorrect address.
PROCESSING TIMES
Orders are packed within 1-2 weeks to allow me better work hours/conditions as I am the only person packing all your orders. Once your item is shipped, you will receive an email confirmation. Shipping times start from the date you receive your shipping confirmation, not the date your order was placed.
RESELLING MERCH
All items are to be purchased for personal use only (ie: not to be resold, repurposed or made into resin pieces for sale). If my work is sold without a usage agreement contract, legal action will be taken.
FREQUENTLY ASKED QUESTIONS:
Can I put your stickers on my water bottle/car?
Absolutely! All stickers are professionally printed and made of super durable vinyl that can last 1-4 years on smooth/clean surfaces and are UV/waterproof. Please ensure you throughly wash and dry the area before applying the sticker to ensure it has the longest life!
The same does NOT apply to rainbow makers, they are suitable for INDOOR USE ONLY and can be placed on a window - they are not intended to be placed outdoors (exposed to the elements) or water bottles as they don't have a permanent adhesive like my other stickers. I do not recommend placing them on your car windows as it may not adhere to your state or country's laws. I am not liable for any damage caused as a result of applying these to a car.
Where is the rest of my order? I only got 4 stickers but I ordered 8?
In order to adhere to international letter mail regulations, I can only fit 4-5 stickers in one envelope. If you ordered 8 stickers, they will be split into 2 separate envelopes. They may arrive in your mailbox the same day or a month apart - please be patient.
Can I get a tattoo of your artwork?
Absolutely! If it is for your own personal use and intended to be tattooed on your body. I just ask that yourmake a small purchase in my shop to support my work or make a donation to my Kofi page. I would LOVE to see photos of your tattoos, so please tag and credit me for the design if you post about them on social media!
***This does not include the rights for tattooers to use my work as tattoo flash and profit off my designs without permission.
Do you do commissions? Can you draw me a tattoo?
First off, let me say how insanely flattered I am that so many of you reach out to me asking me for a custom piece. Unfortunately, my schedule hasn’t permitted me the time to accept any commissions/custom work for the last 4 years since being self-employed. If I do open commissions in the future, I will be sure to announce it on my social media platforms.